Terms & Conditions

Website terms of use

Use of the Whole Child Therapy Ltd website at https://www.wholechildtherapy.com is subject to these terms of use. Users who do not accept these terms of use are not authorised to use or continue using this website.

We may amend these terms of use at any time and any revised version will be effective immediately that it is displayed on this website.

In the event of any comments or questions concerning these terms of use, please contact us by e-mailing the Whole Child Therapy Ltd senior management team on admin@wholechildtherapy.com

Our Intellectual property rights

We own or are licensed to use all intellectual property rights in and to this website and all technical infrastructure relating to it.

Access to and use of this website

In accessing any part of this website, you agree:

  • not to use this website in such a way that disrupts, interferes with or restricts the use of this website by other users;
  • not to upload, display or transmit any materials through this website which are false, offensive, defamatory, threatening, obscene, unlawful or which infringe the rights of any other person anywhere in the world;
  • not to reverse engineer, decompile, copy or adapt any software or other code or scripts forming part of this website or attempt to transmit to or via this website any information that contains a virus, worm, Trojan horse or other harmful or disruptive component; and
  • not to change, modify, delete, interfere with or misuse data contained on this website and entered by or relating to any third party user of this website.

Material contained in this website may be downloaded, viewed and printed for personal use or internal circulation within your organisation provided that no trade mark, copyright or other proprietary notices contained in or appearing on such material are removed in whole or in part. Material contained in this website may not otherwise be copied, reproduced or redistributed in whole or in part without our prior written consent. In particular it must not be reproduced or exploited for commercial gain. All other rights are reserved and users must seek our permission before making any other use of material contained in this website.

Privacy policy

If you supply personal details to us through this website then you consent to our maintaining, recording, holding and using such personal data in accordance with our data protection policy.

Exclusions and limitations of liability

This website has been prepared with the aim of providing information about Whole Child Therapy Ltd, our products and services.

Owing to the nature of the Internet we cannot guarantee that this website or the websites to which it is linked will always be available to users. You should ensure that you have appropriate protection against viruses and other security arrangements in place whilst using the Internet.

Although every reasonable effort has been made to ensure that the information on this website was accurate at the time of publication, it is subject to variation at any time without notice and we do not give any warranty that any such information will be accurate or complete at any particular time or at all.

This website and any information or other material contained in it are made available strictly on the basis that you accept it on an ‘as is’ and ‘as available’ basis. Where you rely on any information or other material contained in it, you do so entirely at your own risk and you accept that all warranties, conditions and undertakings, express or implied, whether by common law, statute, trade usage, course of dealings or otherwise in respect of this website are excluded to the fullest extent permitted by law. We exclude all liability whatever, to the fullest extent permitted by law, in respect of any loss or damage resulting or arising from any non-availability or use of this website or of any other website linked to it, or from reliance on the contents of this website or any material or content accessed through it.

Links

Links from this website are provided for information and convenience only and we have no control over and cannot therefore accept responsibility or liability for the content of any linked third party website. We do not endorse any linked website.

Jurisdiction 

This website has been designed and these terms of use shall be governed by and construed in accordance with English law. Any dispute arising out of the accessing or use of this website shall be subject to the jurisdiction ofthe English courts.

Refund Policy

In the event of an appointment, paid for in advance, being cancelled by Whole Child Therapy, if it is not possible to reschedule the appointment a full refund will be given.

If termination by Whole Child Therapy occurs before the completion of a prepaid block of therapy sessions a proportion of the prepaid fees will be refunded.

FuturePay Policy

In some cases we allow clients to set up automatic recurring payments.  We only accept these payments in GBP and the following terms and conditions apply:

  • Recurring payments are made to Whole Child Therapy through WorldPay FuturePay Service which is an internet-based equivalent of traditional standing order and direct debit facilities.
  • The related contract is between yourself and Whole Child Therapy rather than with WorldPay.
  • Recurring payments will be taken on a monthly basis on terms ranging from 2 to 12 months as agreed with Whole Child Therapy.
  • A minimum of 30 days written notice is required in order to enable Whole Child Therapy to action any changes to or cancellation of any payments collected via FuturePay.

Such notices can be delivered by either email to admin@wholechildtherapy.com or letter to:Whole Child Therapy Ltd

Reg. Address: 164A Lee High Road, Lewisham, London, SE13 5PL.
Reg No: 09241474
Place of Registration: England
Contact Number: 020 3441 6810